What to do in an emergency

Accidents and health emergencies can happen at any time, and our experienced team is ready to help if the unexpected happens to your pet. Emergencies are always given first priority at our vet hospital. If possible, pleae call ahead so that we can prepare for your pet's arrival. In certain situations, we may also be able to give you some first aid advice over the phone.


After hours

Emergencies can happen at any time, and sometimes your furry family member may need care outside our normal Hospital hours. If you need to contact our Vet outside hospital hours, please call 0408 234 049. He will be able to arrange to meet you at the clinic, or refer you to a 24-hour emergency vet hospital.


If you can't get through to our Vet, or your pet requires round-the-clock monitoring, please call a 24 hour emergency veterinary centre.

Here are a few 24 hour emergency Veterinary Hospitals

SAVES (Sydney After Hours Veterinary Emergency Service)
Sydney University Veterinary Teaching Hospital
65 Parramatta Rd, Camperdown
Ph: 9351 3437


Animal Referral Hospital
250 Parramatta Road, Homebush
Ph: 8999 7184


SASH (Small Animal Specialist Hospital)
1/1 Richardson Place North Ryde
Ph: 9889 0289


If you can't get through to our vet outside hospital hours, please take your pet to a 24/7 emergency centre.


Common pet emergencies

Even with the best care and attention, accidents and health emergencies can happen. These include:

  • Car accidents
  • Poisoning - If you suspect poisoning, please bring in the packaging or container to help us administer the right antidote
  • Collapse or seizures
  • Severe vomiting or diarrhea (more than two episodes in the past 12 hours, or if it is combined with any of these other symptoms, or any other obvious illness)
  • Choking, or difficulty breathing
  • If your pet appears to be in pain or seems extremely anxious
  • Difficulty going to the toilet (urinating, or passing stools)

If you suspect your pet is suffering from any of the above, or any other emergency, please call us immediately.


In the event you aren't able to contact our vet, please ring a 24-hour veterinary emergency hospital immediately